Example Event
{
"uuid": "2c215731-f634-4365-8fec-df14a2078254",
"created_on": "2024-02-20T16:41:44.795Z",
"type": "call_state",
"message": "CallSCA in +18389999168 > 18382049000 - destroyed",
"payload": {
"state": "destroyed",
"duration": 10
},
"call": {
"uuid": "c7aa8c03-87d6-403d-8287-2211a1974fe3",
"direction": "in",
"from": "+18389999168",
"to": "18382049000",
"state": "destroyed",
"duration": 10,
"type": "CallSCA",
"created_on": "2024-02-20T16:41:34.861Z",
"modified_on": "2024-02-20T16:41:44.718Z",
"destroy_on": "2024-02-20T16:41:44.718Z",
"q850_cause": 16,
"q850_cause_string": "NORMAL_CLEARING",
"freeswitch_call_state": "HANGUP",
"freeswitch_channel_state": "CS_REPORTING",
"stir_shaken_attest_level": null,
"tn": {
"created_on": "2024-01-17T06:29:59.473Z",
"modified_on": "2024-01-17T08:03:54.373Z",
"tn": 18382049000,
"deleted_on": null
},
"sip_control_app": {
"created_on": "2023-05-05T06:21:55.688Z",
"modified_on": "2024-01-03T12:28:49.915Z",
"uuid": "03302770-4a53-438e-adb6-7a3062d61547",
"name": "global frees SCA",
"is_active": true,
"shaken_verify_policy": 0,
"shaken_minimum_accepted_attest_lvl": "C",
"auto_answer": true,
"max_call_length_min": null
},
"account": {
"created_on": "2022-04-26T05:37:15.707Z",
"modified_on": "2023-12-04T05:57:32.303Z",
"uuid": "58699aff-b3dd-46b6-b428-029cde3368a4",
"email": "info@freefone.app",
"name": "SOupra",
"phone": 9038479977,
"level": "Level2",
"address1": "BT road",
"address2": "eeeeeFFF",
"zip_code": "700004",
"city": "kolakata",
"deleted_on": null,
"disabled_on": null,
"balance": 814.85226
},
"thread": "f2fc43433c39837ba33497b10910cf76",
"country": null,
"parent": null,
"hotkey": null,
"sip_connection": null,
"lerg": null,
"batch_item": null,
"logs": [
{
"created_on": "2024-02-20T16:41:36.590Z",
"modified_on": "2024-02-20T16:41:36.590Z",
"uuid": "3642a58e-cc9d-490f-a784-f2fce18deb62",
"success": false,
"state": "queued",
"name": "Callback",
"element": {
"name": "Callback",
"type": "element",
"elements": [
{
"name": "Error",
"type": "element",
"elements": [
{
"name": "Say",
"type": "element",
"elements": [
{
"text": " Freefone is not able to connect your call now. Please try again later. ",
"type": "text"
}
]
},
{
"name": "Hangup",
"type": "element"
}
]
}
],
"attributes": {
"url": "https://apitest.freefone.app/callflow"
}
},
"command": {
"url": "https://apitest.freefone.app/callflow",
"body": false,
"meta": {},
"name": "Callback",
"path": "Callback[0]",
"error": [
{
"say": false,
"meta": {},
"name": "Error",
"path": "Callback[0].Error[0]",
"error": [],
"state": "queued",
"reason": "unknown",
"success": false,
"children": [
{
"leg": "both",
"code": "en-US-Standard-C",
"lang": "en-US",
"loop": 1,
"meta": {},
"name": "Say",
"path": "Callback[0].Error[0].Say[0]",
"text": "Freefone is not able to connect your call now. Please try again later.",
"type": "Standard",
"error": [],
"state": "queued",
"voice": {
"code": "en-US",
"name": "en-US-Standard-C",
"type": "Standard",
"uuid": "663dec3d-6a25-4c87-86ca-357f079b665b",
"gender": "FEMALE",
"created_on": "2022-03-25T03:55:15.343Z",
"modified_on": "2022-03-25T03:55:15.343Z",
"naturalSampleRateHertz": 24000
},
"gender": "FEMALE",
"reason": "unknown",
"success": false,
"timeout": 30000,
"children": []
},
{
"meta": {},
"name": "Hangup",
"path": "Callback[0].Error[0].Hangup[1]",
"error": [],
"state": "queued",
"reason": "unknown",
"success": false,
"children": []
}
]
}
],
"state": "queued",
"method": "GET",
"reason": "unknown",
"success": false,
"timeout": 5000,
"children": []
},
"reason": "unknown",
"tag": null
},
{
"created_on": "2024-02-20T16:41:36.816Z",
"modified_on": "2024-02-20T16:41:37.096Z",
"uuid": "f1c0688f-a52f-4dba-90c0-1d521030348b",
"success": false,
"state": "failed",
"name": "Dial",
"element": {
"name": "Dial",
"type": "element",
"elements": [
{
"name": "To",
"type": "element",
"attributes": {
"destination": "soupra_cool_743_gmail_com_97176442681235292623@freefone1.sip.stage.opentact.org"
}
},
{
"name": "Error",
"type": "element",
"elements": [
{
"name": "Say",
"type": "element",
"attributes": {
"text": "no one answered, please leave a voicemail message after a beep"
}
},
{
"name": "Record",
"type": "element",
"elements": [
{
"name": "Tone",
"type": "element"
},
{
"name": "Pause",
"type": "element",
"attributes": {
"length": "60000"
}
}
],
"attributes": {
"asr": "false",
"tag": "voicemail"
}
}
]
}
],
"attributes": {
"timeout": "10000",
"max_call_attempts": "1",
"max_call_duration": "120000"
}
},
"command": {
"from": 18389999168,
"meta": {},
"name": "Dial",
"path": "Dial[0]",
"error": [
{
"say": false,
"meta": {},
"name": "Error",
"path": "Dial[0].Error[0]",
"error": [],
"state": "queued",
"reason": "unknown",
"success": false,
"children": [
{
"leg": "both",
"code": "en-US-Standard-C",
"lang": "en-US",
"loop": 1,
"meta": {},
"name": "Say",
"path": "Dial[0].Error[0].Say[0]",
"text": "no one answered, please leave a voicemail message after a beep",
"type": "Standard",
"error": [],
"state": "queued",
"voice": {
"code": "en-US",
"name": "en-US-Standard-C",
"type": "Standard",
"uuid": "663dec3d-6a25-4c87-86ca-357f079b665b",
"gender": "FEMALE",
"created_on": "2022-03-25T03:55:15.343Z",
"modified_on": "2022-03-25T03:55:15.343Z",
"naturalSampleRateHertz": 24000
},
"gender": "FEMALE",
"reason": "unknown",
"success": false,
"timeout": 30000,
"children": []
},
{
"asr": false,
"tag": "voicemail",
"meta": {},
"name": "Record",
"path": "Dial[0].Error[0].Record[1]",
"error": [],
"state": "queued",
"reason": "unknown",
"success": false,
"timeout": 30000,
"children": [
{
"hz": [
500
],
"don": 500,
"leg": "both",
"doff": 500,
"loop": 1,
"meta": {},
"name": "Tone",
"path": "Dial[0].Error[0].Record[1].Tone[0]",
"error": [],
"state": "queued",
"reason": "unknown",
"volume": 0,
"success": false,
"timeout": 30000,
"children": []
},
{
"meta": {},
"name": "Pause",
"path": "Dial[0].Error[0].Record[1].Pause[1]",
"error": [],
"state": "queued",
"length": 60000,
"reason": "unknown",
"success": false,
"children": []
}
]
}
]
}
],
"state": "failed",
"reason": "[originate] ERR NO_USER_RESPONSE. no any destinations are accept the call 1/1",
"success": false,
"timeout": 10000,
"children": [
{
"meta": {},
"name": "To",
"path": "Dial[0].To[0]",
"type": "sip",
"error": [],
"state": "queued",
"reason": "unknown",
"success": false,
"children": [],
"destination": "soupra_cool_743_gmail_com_97176442681235292623@freefone1.sip.stage.opentact.org",
"destination_addr": "freefone1.sip.stage.opentact.org",
"destination_name": "soupra_cool_743_gmail_com_97176442681235292623",
"destination_port": 5060
}
],
"max_call_attempts": 1,
"max_call_duration": 120000
},
"reason": "[originate] ERR NO_USER_RESPONSE. no any destinations are accept the call 1/1",
"tag": null
},
{
"created_on": "2024-02-20T16:41:37.258Z",
"modified_on": "2024-02-20T16:41:37.258Z",
"uuid": "4162f1ba-c74a-4cb0-9ea7-085767abcc1f",
"success": false,
"state": "queued",
"name": "Error",
"element": {
"name": "Error",
"type": "element",
"elements": [
{
"name": "Say",
"type": "element",
"attributes": {
"text": "no one answered, please leave a voicemail message after a beep"
}
},
{
"name": "Record",
"type": "element",
"elements": [
{
"name": "Tone",
"type": "element"
},
{
"name": "Pause",
"type": "element",
"attributes": {
"length": "60000"
}
}
],
"attributes": {
"asr": "false",
"tag": "voicemail"
}
}
]
},
"command": {
"say": false,
"meta": {},
"name": "Error",
"path": "Dial[0].Error[0]",
"error": [],
"state": "queued",
"reason": "unknown",
"success": false,
"children": [
{
"leg": "both",
"code": "en-US-Standard-C",
"lang": "en-US",
"loop": 1,
"meta": {},
"name": "Say",
"path": "Dial[0].Error[0].Say[0]",
"text": "no one answered, please leave a voicemail message after a beep",
"type": "Standard",
"error": [],
"state": "queued",
"voice": {
"code": "en-US",
"name": "en-US-Standard-C",
"type": "Standard",
"uuid": "663dec3d-6a25-4c87-86ca-357f079b665b",
"gender": "FEMALE",
"created_on": "2022-03-25T03:55:15.343Z",
"modified_on": "2022-03-25T03:55:15.343Z",
"naturalSampleRateHertz": 24000
},
"gender": "FEMALE",
"reason": "unknown",
"success": false,
"timeout": 30000,
"children": []
},
{
"asr": false,
"tag": "voicemail",
"meta": {},
"name": "Record",
"path": "Dial[0].Error[0].Record[1]",
"error": [],
"state": "queued",
"reason": "unknown",
"success": false,
"timeout": 30000,
"children": [
{
"hz": [
500
],
"don": 500,
"leg": "both",
"doff": 500,
"loop": 1,
"meta": {},
"name": "Tone",
"path": "Dial[0].Error[0].Record[1].Tone[0]",
"error": [],
"state": "queued",
"reason": "unknown",
"volume": 0,
"success": false,
"timeout": 30000,
"children": []
},
{
"meta": {},
"name": "Pause",
"path": "Dial[0].Error[0].Record[1].Pause[1]",
"error": [],
"state": "queued",
"length": 60000,
"reason": "unknown",
"success": false,
"children": []
}
]
}
]
},
"reason": "unknown",
"tag": null
},
{
"created_on": "2024-02-20T16:41:37.306Z",
"modified_on": "2024-02-20T16:41:41.898Z",
"uuid": "a85e02d7-e72d-4019-af95-408f0c409cff",
"success": true,
"state": "success",
"name": "Say",
"element": {
"name": "Say",
"type": "element",
"attributes": {
"text": "no one answered, please leave a voicemail message after a beep"
}
},
"command": {
"leg": "both",
"code": "en-US-Standard-C",
"lang": "en-US",
"loop": 1,
"meta": {},
"name": "Say",
"path": "Dial[0].Error[0].Say[0]",
"text": "no one answered, please leave a voicemail message after a beep",
"type": "Standard",
"error": [],
"state": "success",
"voice": {
"code": "en-US",
"name": "en-US-Standard-C",
"type": "Standard",
"uuid": "663dec3d-6a25-4c87-86ca-357f079b665b",
"gender": "FEMALE",
"created_on": "2022-03-25T03:55:15.343Z",
"modified_on": "2022-03-25T03:55:15.343Z",
"naturalSampleRateHertz": 24000
},
"gender": "FEMALE",
"reason": "media played 1 times",
"success": true,
"timeout": 30000,
"children": []
},
"reason": "media played 1 times",
"tag": null
},
{
"created_on": "2024-02-20T16:41:41.971Z",
"modified_on": "2024-02-20T16:41:41.971Z",
"uuid": "5dcf8d03-8d76-4011-9ece-dd3cd5bf6602",
"success": false,
"state": "queued",
"name": "Record",
"element": {
"name": "Record",
"type": "element",
"elements": [
{
"name": "Tone",
"type": "element"
},
{
"name": "Pause",
"type": "element",
"attributes": {
"length": "60000"
}
}
],
"attributes": {
"asr": "false",
"tag": "voicemail"
}
},
"command": {
"asr": false,
"tag": "voicemail",
"meta": {},
"name": "Record",
"path": "Dial[0].Error[0].Record[1]",
"error": [],
"state": "queued",
"reason": "unknown",
"success": false,
"timeout": 30000,
"children": [
{
"hz": [
500
],
"don": 500,
"leg": "both",
"doff": 500,
"loop": 1,
"meta": {},
"name": "Tone",
"path": "Dial[0].Error[0].Record[1].Tone[0]",
"error": [],
"state": "queued",
"reason": "unknown",
"volume": 0,
"success": false,
"timeout": 30000,
"children": []
},
{
"meta": {},
"name": "Pause",
"path": "Dial[0].Error[0].Record[1].Pause[1]",
"error": [],
"state": "queued",
"length": 60000,
"reason": "unknown",
"success": false,
"children": []
}
]
},
"reason": "unknown",
"tag": "voicemail"
},
{
"created_on": "2024-02-20T16:41:41.990Z",
"modified_on": "2024-02-20T16:41:43.177Z",
"uuid": "1b828fcc-c7d2-44e8-8199-3d1466c414ed",
"success": true,
"state": "success",
"name": "Tone",
"element": {
"name": "Tone",
"type": "element"
},
"command": {
"hz": [
500
],
"don": 500,
"leg": "both",
"doff": 500,
"loop": 1,
"meta": {},
"name": "Tone",
"path": "Dial[0].Error[0].Record[1].Tone[0]",
"error": [],
"state": "success",
"reason": "tone '500' played 1 times",
"volume": 0,
"success": true,
"timeout": 30000,
"children": []
},
"reason": "tone '500' played 1 times",
"tag": null
},
{
"created_on": "2024-02-20T16:41:43.211Z",
"modified_on": "2024-02-20T16:41:43.211Z",
"uuid": "4c057d68-5ee5-4674-9cc7-eabf3c134553",
"success": false,
"state": "queued",
"name": "Pause",
"element": {
"name": "Pause",
"type": "element",
"attributes": {
"length": "60000"
}
},
"command": {
"meta": {},
"name": "Pause",
"path": "Dial[0].Error[0].Record[1].Pause[1]",
"error": [],
"state": "queued",
"length": 60000,
"reason": "unknown",
"success": false,
"children": []
},
"reason": "unknown",
"tag": null
}
],
"records": [],
"children": [
{
"type": "CallSCA",
"created_on": "2024-02-20T16:41:36.861Z",
"modified_on": "2024-02-20T16:41:38.347Z",
"uuid": "1c7091a5-ba1f-46a2-bf06-b1137cb6b683",
"state": "offline",
"direction": "out",
"from": "18389999168",
"to": "soupra_cool_743_gmail_com_97176442681235292623",
"duration": 1,
"init_on": "2024-02-20T16:41:36.881Z",
"ring_on": null,
"answer_on": null,
"hangup_on": "2024-02-20T16:41:37.088Z",
"destroy_on": "2024-02-20T16:41:37.100Z",
"finished_on": null,
"q850_cause": 18,
"q850_cause_string": "NO_USER_RESPONSE",
"release_cause_from_protocol_stack": null,
"stir_shaken_attest_level": null,
"stir_shaken_identity": null,
"thread": "d526ca7be93a1d3bb8788b423adae483"
}
]
},
"ref_id": "c7aa8c03-87d6-403d-8287-2211a1974fe3",
"account": {
"created_on": "2022-04-26T05:37:15.707Z",
"modified_on": "2023-12-04T05:57:32.303Z",
"uuid": "58699aff-b3dd-46b6-b428-029cde3368a4",
"email": "info@freefone.app",
"name": "SOupra",
"phone": 9038479977,
"level": "Level2",
"address1": "BT road",
"address2": "eeeeeFFF",
"zip_code": "700004",
"city": "kolakata",
"deleted_on": null,
"disabled_on": null,
"balance": 814.85226
},
"tn_order": null,
"tn_order_tn": null,
"batch": null,
"sms_campaign": null,
"call_asr": null,
"sms_brand": null,
"call_record": null,
"ticket": null,
"sms": null,
"call_flow": null,
"tn_lease": null,
"user": null,
"tn": null,
"modified_on": "2024-02-20T16:41:44.795Z",
"delivery_report": []
}
```Last updated