Opentact
  • Opentact Introduction
  • KEY CONCEPTS
    • Basic Concept
      • Voice Capability
        • Managing Inbound Calls
      • SMS Capability
      • Number Capability
    • Phone Number
      • Voice Enablement
      • SMS Enablement
      • TN Profile
        • Blacklist Caller ID
        • Whitelist Caller ID
    • SIP Control APP
      • Specify Remote Call Control URL
      • Specify Dialplan XML
    • SIP Trunking
    • Messaging
      • Quick Start Guide
      • Prepare Phone Numbers for SMS
    • SIP Connection
      • Associate SIP Connection with Phone Number
    • SIP Domain
      • Send Outbound Call with SIP Domain
      • Receive Inbound Call to SIP User
        • Web Call
        • Zoiper SIP Client
    • SIP Users
      • Create a SIPUser
      • Create a SIPUserInvite
    • Telecom Data
  • Opentact API Documentation
    • Opentact API Integration
      • API Environment
      • Opentact API keys
      • Passing Authentication
      • Authentication API
        • Example API Call
        • Authentiction with Gmail
    • TN Profile
      • Add and Remove Blacklist to TN Profile
        • Example API Call
      • Add and Remove Whitelist to TN Profile
        • Example API Call
    • Phone Number
      • Order Phone Number
        • Example API Usage
      • Release a Number
        • Example API Usage
      • Get all Purchased Numbers
      • Number Search
        • Example API Usage
    • SIP Connection
      • Remove Number from SIP Connection
      • Get Number for a SIP Connection
      • Update SIP Connections
      • Create SIP Conenctions
      • Delete SIP Connections
      • List SIP Connections
      • Assign Number to a SIP Connection
    • Messaging
      • Enable SMS on Numbers
      • Disable SMS on Number
      • Send SMS with Pool
      • Send SMS with Number
      • Receiving SMS
      • Retrieve Message Detail Records
      • Receiving Messaging Events
    • Log Retrieval
      • Retrieve Call Log
      • Retrieve SMS Log
    • Calling
      • Bridge two calls
      • Make Single Call
      • Make Bulk Call
        • Example API Call
    • SIP Domain
      • Create SIP Domain
      • Create SIP User
      • Deleting SIP User
      • Modify SIP User
    • Websocket Event Subscription
      • Create Subscription
      • Remove Subscription
      • Get Subscribed Events
        • Example API Call
  • Websocket Events
    • Event Websocket
    • Websocket Authentication
      • How to Authenticate to WSS
      • Authentication Response
      • Explanation of JSON response
    • Event Definition
      • Call Initiated
        • Example Event
      • Call Ringing
        • Example Event
      • Call Live
        • Example Event
      • Callflow
        • Example Event
      • Call Hangup
        • Example Event
      • Call Destroyed
        • Example Event
      • Call Bridged
        • Example Event
      • Call Answered
        • Example Event
      • Account events
        • Example Event
      • SMS events
        • Example Event
      • TN events
        • Example Event
      • Record Events
        • Example Event
      • Transcript
        • Example Event
      • General Event Fields
      • Example Event
  • Opentact XML
    • Overview
    • <Call/>
    • <Callback/>
    • <Geo/>
    • <Scheduler/>
    • <Play/>
    • <Say/>
    • <Hangup/>
    • <Pause/>
    • <Record/>
    • </Dial>
    • </Gather>
    • <Answer/>
    • <Hold/>
    • <Tone/>
    • <Error/>
    • <Default/>
    • <Meta/>
    • <Curl/>
  • How to build your Opentact Application
    • Introduction
    • Inbound Call Control
    • Opentact Events
    • Call Flow Control
      • Specify CallFlow for TN
        • Dynamic Call Flow XML
        • Basic Workflow
      • Handle Inbound Call
    • Send and Receive SMS
      • Life Cycle of SMS Delivery
      • Real-time SMS over Websocket
      • Send SMS via Restful API
    • Send and Receive SIP Calls
      • Create SIP User
      • Make Calls Between SIP User
      • Receive Calls as SIP User
  • Regulatory Compliance
    • 10DLC FAQs
    • Stir Shaken
  • SIP Trunking
    • Use Opentact for SIP Trunking
  • Webhook Event
    • Introduction
    • Test Webhook with Opentact
    • Event Definition
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  • Real-time Updates for Comprehensive Insight:
  • Supported Events:
  • Benefits of Real-time Webhook Integration:
  • How to Enable Webhook Integration:
  • Elevate Your Communication Strategy:

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  1. Webhook Event

Introduction

Webhook Events: Real-time Insights into Your Communication Activity

Opentact offers seamless Webhook integration, providing you with real-time updates on both inbound and outbound calls and SMS events. Leveraging this powerful feature allows you to stay informed about every activity in your account, offering a comprehensive view of your communication landscape.

Real-time Updates for Comprehensive Insight:

By integrating Webhooks, Opentact ensures that you receive live events, allowing you to stay informed about every development related to SMS and calls. This real-time feedback provides a comprehensive understanding of the activities taking place within your account.

Supported Events:

Opentact Webhooks support a variety of events, giving you the flexibility to tailor your notifications based on your specific needs. The supported events include:

1. Inbound SMS:

  • Description:

    • Receive instant updates when an inbound SMS is received, empowering you to respond promptly and efficiently to incoming messages.

2. 10DLC Brand:

  • Description:

    • Stay informed about 10DLC brand-related events, allowing you to track and manage your brand interactions seamlessly.

3. 10DLC Campaign:

  • Description:

    • Gain real-time insights into 10DLC campaign events, ensuring you have a pulse on the performance and engagement of your messaging campaigns.

Benefits of Real-time Webhook Integration:

- Timely Responses:

  • Receive immediate notifications, enabling prompt responses to inbound SMS and other critical events.

- Enhanced Monitoring:

  • Monitor 10DLC brand and campaign activities in real time, ensuring you stay informed about every aspect of your 10DLC compliance changes.

How to Enable Webhook Integration:

Enabling Webhook integration in Opentact is a straightforward process. Within your Opentact account settings, you can configure Webhooks to receive live updates for the supported events, ensuring that you stay connected and informed.

Elevate Your Communication Strategy:

With Opentact's Webhook integration, you're not just managing communication; you're gaining real-time insights to elevate your communication strategy. Stay connected, respond promptly, and make informed decisions with the power of Webhooks in Opentact.


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Last updated 1 year ago

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