Managing Inbound Calls

Inbound calls to your account can be efficiently routed using either SIP Connection or the SIP Control APP. Here's a breakdown of these options:

  1. SIP Connection: With SIP Connection, you have the flexibility to define the destination IPs to which inbound calls should be directed. This allows for precise control over the routing of calls, ensuring they reach the intended destination with ease.

  2. SIP Control APP: Alternatively, the SIP Control APP empowers you to customize call flows, providing detailed instructions to Opentact on how to handle inbound calls. This feature extends beyond basic routing, allowing you to incorporate enhanced voice features such as playback, voicemail, redirect, recording, and more. Tailor the call experience to meet your specific needs, leveraging advanced functionalities for a seamless and enriched communication process.

Choose the method that aligns with your requirements, whether it's the direct and controlled routing of SIP Connection or the customizable and feature-rich options offered by the SIP Control APP. Opentact ensures that you have the tools necessary to optimize your inbound call management and deliver a tailored and enhanced experience for your users.

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